FAQs

Shopping for a wedding dress can be stressful and expensive. At the Big Bridal Popup, you get the best of both worlds: a fabulous, stress-free shopping experience with quality gowns at a fraction of the usual cost. For one fitting fee, you can try on dresses from leading wholesalers and boutiques from all over South Africa.

Yes. If you don’t arrive on time for your fitting, you will forfeit both your slot and your fee. However, you may transfer your booking to another bride or sell it privately.

• If you transfer your booking, please email us the new name.
• Alternatively, the person taking over your slot must report to reception using your name. We’ll then update their details on the day.

Yes, we strongly recommend making an appointment. This ensures a comfortable environment and personal attention from our assistants. Walk-ins may be accommodated, but only if fitting rooms and assistants are available.

Your guests do not pay a fitting fee. However, they must pay the EXPO entrance fee at the gate.

• We recommend bringing no more than four guests to allow comfortable seating and space for other brides to move around.

• All dresses are clearly tagged, showing:
  • Condition (new, sample, or preloved)
  • Original price
  • Sale price
• Payment must be made in full on the day by debit or credit card.
• No EFTs, lay-bys, or delayed payments are accepted.
• Be ready to buy—dresses are only available during the sale weekend.

We carefully select gowns to ensure quality.

• Around 90% of dresses are new or sample designer gowns from upmarket boutiques.
• A smaller selection of preloved gowns will also be available.
• Each dress is clearly labeled so you know exactly what you’re trying on.

No. All sales are final. Dresses are sold “voetstoots” (as is)—based on what you see and fit on the day.
The discounted prices reflect that boutiques are selling stock in bulk over one weekend, with no after-sales service.

• Do not wear make-up. This helps protect the dresses.
• Arrive 15 minutes early to browse dresses before your appointment.
• Have an idea of your preferred style and fit. The sale is for brides ready to purchase a designer gown at a discount, not for those just starting to explore styles.
• Remember, this is a sample sale, not a boutique appointment. Service levels will differ.
• Bring supportive, honest guests who know your style and will help you make quick decisions.
• Be prepared to decide on the spot—there is no time for “sleeping on it.”
• No buyer’s remorse. All sales are final.